The Problem

Mission-driven organizations face complex social, environmental, and economic challenges and are increasingly turning to SaaS applications (Salesforce, Apricot, etc) to meet their needs. However, they often struggle to implement and sustain this technology due to a lack of internal infrastructure and resources. Many lack the tools to build the organizational processes or infrastructure necessary for selecting, maintaining, and scaling technology effectively. The rapid pace of technological change can leave them with outdated systems and untrained staff. This work is often outsourced, but most approaches are not tailored to the sector and rarely address the internal need for change management and technical support resulting in inefficiencies, wasted funds, and a lack of trust in technology. This causes organizations to jump from one application to another, creating a cycle that depletes internal capacity, risks data security, and undermines user engagement.

The Solution: Technology Capacity Building

ASMBL (pronounced "assemble") addresses this challenge by providing comprehensive technology capacity-building services. We work with organizations to develop and strengthen technical processes and resources before, during, and after the implementation of CRM systems like Salesforce and Apricot. By equipping organizations with the skills and tools to manage these systems, ASMBL helps them scale, innovate, and maximize their impact.

Our services include:

• Process Mapping

• Logic Model Creation + Training

• Super User Training + Adoption

• Salesforce Administration + Monitoring

• Change Management

• Salesforce Technical Audit